Terms and Conditions

CONDITIONS OF SALE

1. CAUTION

check your carpet is the correct quality, size and colour as on invoice, as once you have cut the carpet, you are the owner and the company can not be held responsible for any exchanges.

2. CARPET TO BE FITTED

i) Rooms must be as clear as possible where carpets are to be fitted

ii) If rooms are not clear, as much care as possible will be taken while moving furniture, but no responsibility will be accepted by the company for damage or breakages whatsoever.

iii) If no effort has been made by the customer to remove furniture an additional charge may be incurred.

iv) All existing carpets must have been lifted prior to fitter arriving or an additional charge of 50p per sq. yd. will be charged for uplifting.

v) Any wires the customer requests to be fitted under the carpet e.g telephone, alarm, etc., can be undertaken by the fitter, but we stress that whilst the carpet is being installed, should any such wires be cut, stapled or nailed etc., although whilst care will be taken for this not to happen, should any wire be damaged the company will not be held responsible.

vi) Although Care will be taken, if any damage to paintwork or wallpaper happens during installation or delIvery, the company will not be held responsible to repair or reimbursement for materials.

3. CARPET DELIVERY

If you are not in on the day specified for delivery a further charge will be incurred for re-delivery.

4. DEPOSIT

I) Once a deposit has been left, the condition of balance to be paid will be agreed and written on invoice as at 'Method of payment'. If the conditions agreed are not fulfilled the deposit will be lost and the carpet(s) will be resold

ii) Once a deposit has been left, this is not refundable unless the company is unable to supply goods specified on receipt.

5. MEASUREMENTS

II will be specified who measured room(s) to be filled. If the customers dimension are incorrect, and the carpet does not fit room(s) specified the company will not be responsible to exchange carpet(s).

6. COLOUR MATCHING

Please note, we are unable to guarantee an exact colour match where different widths of carpet are supplied and I or used.

7. SHADING AND PILE PRESSURE

All carpets, especially plain grounds are liable after they have been in use for some time, to shading, i.e, to show light and dark patches, this is due to uneven pressing of the surface by treading, light and delicately shaded carpets are liable to become soiled with wear and it may appear the colours have faded. Both tendencies are inherent in all pile fabrics and we cannot therefore accept any responsibility for complaints arising from either of these causes.